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I am using a custom param to link accounts to PayPal subscriptions. Recently some IPN notifications have been missing the "custom" parameter, causing them to fail and retry. How can I troubleshoot these transactions to see where the parameter got dropped? When testing payments, the param appears to get sent properly.
Thanks in advance.
Here's an example:
Transaction id: 55344643N8024684V
Message id: 5LV77165N7197621J
The payment screen for that transaction is here: https://flowlab.io/users/upgrade?plan=education
But it will only be visible if you sign up for an account: https://flowlab.io/register/sign_up
(valid email address is not required or validated here)
Thanks in advance for any info.
So this is a subscription payment so the IPN wouldnt actually contain the original custom variable, the custom variable is only passed through for the original IPN message, for the transaction/signup that it was originally sent to us in.