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3 fraud transactions paid by PayPal

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Contributor

3 fraud transactions paid by PayPal

Two transaction were denied to help solve by PayPal and one is in process. Please help How I can appeal and recover my lost money?

 

Case Closed: Transaction not covered
Case ID: PP-I-9805949
Thank you for reporting this case. After reviewing your case, we found that the reported transactions were not unauthorized and hence couldn't be covered under PayPal Purchase Protection. We've noted the account changes you reported with this case.
Case details
Dispute reason

Unauthorized access

Case Status

Closed

Date reported

May 21, 2020

Transactions not refunded
We have been unable to provide any refund on the transactions listed.
May
21
XXXXXXXXXXXXX(shows name of person who fraudfully got my money}
Payment
- $767.57

Thank you for help

2 REPLIES 2
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Esteemed Advisor

Re: 3 fraud transactions paid by PayPal

@tadzot 


You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.
Highlighted
Contributor

Re: 3 fraud transactions paid by PayPal

All 3 cases I did pass through Resolution Center. 2 they denied. One still didn't know. I will appeal by sending letters to address they provide to me. Thx