regarding not able to accept payment in my website

akash74
Contributor
Contributor

hello sir, 
i am from India. i converted my personal account to a business account, and integrated that account to my website. As i am focusing on foreign countries on my page, i want to receive the payment in USD. but after checkout page when client click on pay option after login it shows that the currency is not acceptable by merchant , at this case what to do sir????

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Gabriel_PP
Moderator
Moderator

Hi @akash74 

 

Just to clarify,

INR transaction is not allowed between NON-Indian buyer and Indian seller account. In order to receive payments from NON- Indian buyers, it should be in USD (or any other currency that is not INR), you can ONLY receive INR payments from buyers from India.

 

Please note that Indian domestic payment must be exclusively made in INR currency. INR currency can only be process by Indian domestic payment only. International customer who tried to make payment to an Indian merchant need to process the payment in a currency other than INR (example USD).

 

Solution:

For International Payments -> USD currency
For Local Payments -> INR currency.

 

Please verify your integration to offer the correct currency.
If you are using a Shopping Cart/eCommerce; you would need to contact their technical support..

 

I hope this helps,

Thanks,

.

 

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