paypall not accepted over shop

donalejandros
New Community Member

Hi Guys, i just added the paypall plugin on my woocommerce and everything seems to work until i do a real payment,. 

then i get the message "the payment could not be accepted" even if itry to pay over paypall directly.

Any Ideas where i should search for???

 

many thanks

 

 

 

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator
 

Good day @donalejandros,

 

Thank you for contacting PayPal community.

 

Our sincere apologies for the inconvenience caused.

 

Can you please contact your website developer or the support of the third party platform eCommerce to cross check the PayPal environment (LIVE/Sandbox) integrated on your website. 

 

Sandbox is test environment and working fine with test card details. 

 

Test credit card used for Sandbox test environment can't to processed via LIVE production.

 

Once verified, I would suggest to please process a test payment via valid card which is not linked to your PayPal account. Since, merchant can't process self payments.

 

Thank you so much for your patience and understanding.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

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