paypal support chat window does not work in firefox browser

ausername123456
New Community Member

At www.paypal-support.com If I use FireFox 121.0 (64-bit) Windows 10 Pro, and click the chat now button, I get a blank unresponsive chat window. In MS Edge, the window works. I am using the Standard privacy setting in FireFox, cut/paste from FireFox settings page:

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Standard
Balanced for protection and performance. Pages will load normally.
Firefox blocks the following:
Social media trackers
Cross-site cookies in all windows
Tracking content in Private Windows
Cryptominers
Fingerprinters
Includes Total Cookie Protection, our most powerful privacy feature ever
Total Cookie Protection contains cookies to the site you’re on, so trackers can’t use them to follow you between sites. Learn more

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Anyone else have this problem? Help appreciated. It is frustrating; I like FireFox except this kind of thing happens on MANY websites, with various functions where privacy or security issues might be involved. Seems this may be the Mozilla Developer's fault, ie over-zealous "protection" that breaks stuff all over the place. TIA for any help.

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