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money transfer

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kkays
Contributor
Posted on

suddenly i am unable to transfer the balance from my paypal account to my bank account.  it's making me choose to either get a paypal gift card or a check mailed to me.  what happened?

2 REPLIES 2

money transfer

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Quandary
Advisor

Do you have any limits on your account ??   (Per your post, it sounds like you do.)

 

 

money transfer

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kkays
Contributor

No, we have no limits.  We've been doing this for years and never had a problem.  At the top of this chain is some information re: Merchant Security Updates that I will pass on to our IT person.  Perhaps it's in there.  We installed some new malware and there have been several challenges so perhaps that's a factor.  Thank you all for your attention.

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