e-shop PayPal payment by credit or debit card.

[rainbowcrytal]

I have a PayPal credit or debit card payment on Website X5 e-shop. Customers pay, but the money does not leave their account and does not come to my account. Everything will happen normally, without any problems or reports. Is it necessary to install additional Script? Or something else?
Thank you Peter

[MTS_Chiranjeevi]

Good day @rainbowcrytal,

Thank you for contacting PayPal community.

Our sincere apologies for the inconvenience caused.

Third party platform(eCommerce) develops their own plugins/modules. 

PayPal system is a payment gateway, which will receive the payment request payload (i.e Payment and Item details, Shipping details, Invoice number, Amount details etc.) from merchant websites(built via third party platforms eCommerce) and process the payments accordingly.

Merchants should handle their internal website code and pass the appropriate payment API calls to PayPal system.

I would suggest to please contact the support of your third party platform(eCommerce) who can able to help you regarding plugins/modules setup and make sure to trigger valid payment API calls to PayPal system.

Thank you so much for your patience and understanding.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

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