Woocommerce: PayPal payments: refunds money on it own.

YESSIRGEAR
Contributor
Contributor
I feel like I am having issues with setting up the API, however, the customer will place the order, take the money out, and then seconds later refunds the money to the customer. Not sure how this happens.
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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Good day @YESSIRGEAR,

 

Thank you for posting to the PayPal community.

 

Could you please cross check your internal website(built via WooCommerce) code and make sure your system is not auto refunding the payments.

 

If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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