WooCommerce Payments

brinstonart
New Community Member

WooCommerce Customer Payment Failed: I got a notification over the weekend about a new order and when I check the order it said payment failed but didn't give me much info other than this and not sure if means the error is on my side or the customers:

 

Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-PAYMENT_DENIED CreditCardGateway.php:405 [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-PAYMENT_DENIED OrderEndpoint.php:313 Order status changed from Pending payment to Failed.

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MTS_Chiranjeevi
Moderator
Moderator

Good day , 

Thank you for contacting PayPal community.

 

Our sincere apologies for the inconvenience caused.

 

We could see that the reported “v2.checkout.orders” payment API request calls failed due to “UNPROCESSABLE_ENTITY/PAYMENT_DENIED

This should be an issue with the customer/buyer funding source. Please request the c...

 

PayPal Status Page : https://www.paypal-status.com/history/production. 

I request to please process a test payment via car...

 

Thank you so much for your patience and understanding.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

@brinstonart

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