Why payment is successful but money not charged from bank account?

evgeniibiriukov
Contributor
Contributor

Hi to all!

I'm creating Smart PayPal buttons in my Seller Tools with PayPal and Debit Card buttons.

I've added the buttons to my website, made one 5USD item price. 

I press button, enter my debit card information (tried EUR Bank of Cyprus card and USD Ardshinbank Armenia), fill Shipping address (why is it there?).

 

Result: PayPal not redirecting me to transaction verification to my banks. It just tells me that payment was successful and nothing happens with my bank accounts.

 

Login to Me Too
3 REPLIES 3

evgeniibiriukov
Contributor
Contributor

This is my console response (if you see VALUE WAS THERE it means that I've replaced original value)

 

[Log] Capture result (2) (test, line 65)
{id: "VALUE WAS THERE. ", intent: "CAPTURE", status: "COMPLETED", purchase_units: Array, payer: Object, …}
"{
\"id\": \"VALUE WAS THERE. \",
\"intent\": \"CAPTURE\",
\"status\": \"COMPLETED\",
\"purchase_units\": [
{
\"reference_id\": \"default\",
\"amount\": {
\"currency_code\": \"USD\",
\"value\": \"5.00\"
},
\"payee\": {
\"email_address\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\",
\"merchant_id\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\"
},
\"description\": \"Test Button\",
\"soft_descriptor\": \"PAYPAL *PYPLTEST\",
\"shipping\": {
\"name\": {
\"full_name\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\"
},
\"address\": {
\"address_line_1\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\",
\"admin_area_2\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\",
\"postal_code\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\",
\"country_code\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\"
}
},
\"payments\": {
\"captures\": [
{
\"id\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\",
\"status\": \"COMPLETED\",
\"amount\": {
\"currency_code\": \"USD\",
\"value\": \"5.00\"
},
\"final_capture\": true,
\"seller_protection\": {
\"status\": \"ELIGIBLE\",
\"dispute_categories\": [
\"ITEM_NOT_RECEIVED\",
\"UNAUTHORIZED_TRANSACTION\"
]
},
\"create_time\": \"2022-05-17T20:13:03Z\",
\"update_time\": \"2022-05-17T20:13:03Z\"
}
]
}
}
],
\"payer\": {
\"name\": {
\"given_name\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\",
\"surname\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\"
},
\"email_address\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\",
\"payer_id\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\",
\"phone\": {
\"phone_number\": {
\"national_number\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\"
}
},
\"address\": {
\"address_line_1\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\",
\"admin_area_2\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\",
\"postal_code\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\",
\"country_code\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\"
}
},
\"create_time\": \"2022-05-17T20:03:21Z\",
\"update_time\": \"2022-05-17T20:13:03Z\",
\"links\": [
{
\"href\": \"VALUE WAS THERE. I'VE DELETED IT BY MYSELF FOR PRIVACY\",
\"rel\": \"self\",
\"method\": \"GET\"
}
]
}"

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@evgeniibiriukov 

 

Do you live in Cyprus?

Only some paypal account users use Cyprus accounts because paypal is not available in their country.

If you are in Armenia and trying to use another countries account then that may be why you are having issues.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

evgeniibiriukov
Contributor
Contributor

@kernowlass , yes, I live in Cyprus. My PayPal connected to my Bank of Cyprus debit card.

I have BoC card connected to my wallet

Screenshot 2022-05-18 at 6.53.09 PM.png

 

Regarding PayPal Button:

I thought PayPal BUTTON doesn't really care what bank card will be used in payment method. So you suggest to use the card from some other bank to check the payment? Btw, I tried it with some 3rd bank - the result was the same.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.