This was my son's first attempt at selling a software product, a very good one at that, one that is feature packed and extremely beneficial to anyone who uses it, so it was NOT a scam like PayPal automatically assumes. The product was sold through JVZoo and because it was his first time doing this he thought, I thought, the refund was supposed to be done through JVZoo. JVZoo even had the procedure for doing it, which I followed, not knowing that it wasn't going to work because the correct procedure was to login to PayPal and do it from there. This was a really stupid mistake on my behalf and my son's account does not deserve to be "limited/terminated," yet I can't get a single person with even the smallest amount of empathy to comprehend this situation, that we did NOTHING WRONG TO DESERVE THIS TREATMENT! Who will be the good person to "unlimit" this account? I find it difficult to believe that not one single decent person works at PayPal who has the ability to know the difference between right and wrong. Please help my son's account? Thank you.
