We're sorry, we need more information before you can continue.

[yahyaTube]

hi all,

i can't send money or transfer to my visa.

"We're sorry, we need more information before you can continue. Please contact Customer Service for assistance."

i have replay 6 time to support in Message Center

it keep transferred my message from one person to another in support...

in the end the support tell me at the last message to login on PC in my home not in public internet or vpn but nothing change...

The problem is not from my side.

any help ?

@PayPal_Martin @kernowlass