New to the community? Welcome! Please read our Community Rules and Guidelines
Join the live Q&A with our Community moderator team Wednesdays, 1-2pm PT (4-5pm ET) and Fridays, 4-5pm GMT. Learn more in Community Events
We recieved this email from paypal and when we checked our PayPal screens those were reidrecting to new PayPal checkout screen for single payment, however when we tested the recurring payment functionality the URL was redirecting to older screen. So can you please let me know if we need to make some changes in the recurring payment URL so taht we can do the needful.
Below is the URL for your reference:
Thanks for your quick response.
We further dig into the issue and found that when we are passing below parameters in the express checkout code the PayPal redirects the website to older interface.
So please let us know if there are alternatives to these parameters for implementing the recurring payment through express checkout.
For checking the issue on our website, below is the URL for your reference:
Please fill the form with reuqired values and check the Schedule this Payment Monthly checkbox as it will then redirect you to the older payment interface however in case you will not check this box you will redirected to correct interface.
Looking forward to your response.
Thanks for the link.
My slight concern here is that you're referring to Express Checkout variables, but this plan is only for Website Payments Standard so I need to dig into this a little more to better understand. I'll keep you posted.
Thanks for the updates.
Yes, you can further check the details at your end though from our search we also thought that the updates provided by PayPal are for Website Payments Standard (HTML buttonr or intergration done through HTML forms) only but we got confused between new interface and older interface as during express checkout the url is redirecting to older interface.
So we thought that this needs to be updated as well though we didn't find any update on PayPal documentation/help for the same. So I would appreciate if you can check the same at your end so that we can provide updates to client further.
Thanks for your help.
ok got it
So your flow is using recurring payments with purchase, this specific flow on Express Checkout will not get the new flow yet, its coming in the next few weeks though, so what you're seeing is expected.
Now, the reason you got the email is because there was a couple of flags related to WPS on the old flow from Nov 30th and Dec 1st, those errors where caused by an error in the amount value passed over to us, the logs are to old to confirm, but I would suspect that passing the "$" in the amount field or a comma caused it. Very common case that we're seeing.
We really appreicate your help and quick updates. We will look forward to the updates from PayPal regarding the Express checkout method and will proceed with next steps accordingly .
Regarding the email, we are assuming that we recieved email at our end since there must be some error in one of the payments requests recieved at paypal end which might have caused your system to send this notice to us that we might be using older payment method. So for now we need not to update anything at our end as it is already updated.
I have checked my websites and in checkout its new paypal layout. Is there any way to find which checkout page is old?
I am not having a Paypal buiness a/c nor Premier a/c and i have not set up any PayPal button on my own. My Paypal id has been incorporated in the PayPal buttons of the instant commissions sites i promote.So i am unable to understand how to locate the fault. Can Paypal identify the fault?
I checked up with one of my downline in an Instant commission site and i got the feedback that he is seeing the New Papal check out page.
As the New PayPal check out page can be seen does it mean that my PayPal a/c is ok? Can you please check it?