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Unable to link a merchant (Nabooki) to my Paypal account

New Community Member
Posted on

Hi, I go through the process and get to Certify and Submit and it immediately comes back with "We are sorry, but something seems to have gone wrong".


Nabooki can't help as the issue is at Paypal and I am unable to get anybody at Paypal.

ALL my details for the Certify and Submit procedure are correct.


Unable to link a merchant (Nabooki) to my Paypal account

PayPal Employee

Hi @davidwoolcott,


Thank you for contacting PayPal community.


Our sincere apologies for the inconvenience caused.


I request to please try now by following the below basic troubleshooting steps:


  • Try clearing your cache on your browser.
  • Try connecting your PayPal using a different browser or device if possible.
  • Double check the information you're entering on PayPal is accurate.

Thank you so much for your patience and understanding.




PayPal, Inc.


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