Unable to add credit cards to account

New Community Member
For weeks I am unable to link credit cards to my paypal accounts. Could it be since I used them to pay in ebay without a paypal account? Heard somewhere that it can do that. All is good with both my bank and the credit card company, called both. I ordered the second one since i thought there was a problem with the first but apparently not. Do not what to do anymore, paypal support responds only using automated messages which assist nothing. Any solutions?
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PayPal Employee
PayPal Employee

Hi @Hi_ho,


Thank you for contacting PayPal community.


We apologize for any inconvenience.


Unfortunately, we don't have account level access.


I request to please refer the guide link.


Please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.




PayPal, Inc.


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