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Unable to add credit cards to account

New Community Member
Posted on
For weeks I am unable to link credit cards to my paypal accounts. Could it be since I used them to pay in ebay without a paypal account? Heard somewhere that it can do that. All is good with both my bank and the credit card company, called both. I ordered the second one since i thought there was a problem with the first but apparently not. Do not what to do anymore, paypal support responds only using automated messages which assist nothing. Any solutions?

Unable to add credit cards to account

PayPal Employee

Hi @Hi_ho,


Thank you for contacting PayPal community.


We apologize for any inconvenience.


Unfortunately, we don't have account level access.


I request to please refer the guide link.


Please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.




PayPal, Inc.


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