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Toilet paper

Contributor

Toilet paper

I purchased 96 rolls of Charmin toilet paper for 141 dollars. Today I received 36 rolls of a Chinese toilet paper , I would like a refund for miss representing the product . Thank you Ted
1 REPLY 1
Esteemed Advisor

Re: Toilet paper

@Ang-Ted 

 

The PayPal dispute system will just ask you to return it for a refund out of pocket as return shipping is not provided in disputes, if you file a Significantly Not as Described dispute and escalate it:

 

  1. Locate and click payment transaction in your PayPal account activity
  2. Click "Report a problem”.  
  3. Click “I received an item that's significantly not as described”.

PayPal has a return shipping refund program (register your account for this first before filing dispute for your return to be eligible):

https://www.paypal.com/webapps/mpp/refunded-returns

 

Otherwise, if you paid with card, you may dispute it with your credit card instead who may not require you to return item.


Kudos & Solved are greatly appreciated. 🙂