Things don't appear to be working right now.

Baseadmin
Contributor
Contributor

I am receiving the above issue every time I tried to take payments through my website. I have gone through every 'solution' found with in the community and still nothing has remidied the issue my website can't process any payments and I have tried to get in touch with PayPal mts but have had no response.

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23 REPLIES 23

angelleye
Advisor
Advisor
Seems like it must be something that's been tied to your account, because I used your exact code with my own live account and it worked just fine.

I'm not familiar with this particular error they are showing you. It seems like a "two-in-one" kind of error, actually. "Unsported by Product" and "Funding Constraints" would typically be different issues. What type of product is it that you are selling?

I know the Adaptive Payments API includes funding constraints where you can specify the funding sources allowed on the payment. For example, you could specify that you only want to allow PayPal balance payments, no credit cards. That required specific approval and would throw similar errors to this (without the unsupported product part) if you tried to use it without the approval.

So it seems like there must be some sort of limitation on the type of product you're trying to sell combined with the funding methods that are available. Did you respond back to MTS to ask for more detail on that?

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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Baseadmin
Contributor
Contributor
I have got in touch with MTS and they are saying it's not a technical issue, I have email PayPal business too. If someone could get back to me with the exact issue it would be helpful.
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angelleye
Advisor
Advisor
In your PayPal account profile under My Selling Tools -> Block Payments you'll find some various options about blocking payments in different currencies, payments with duplicate invoice IDs detected, e-checks or German accounts, student accounts, non-confirmed addresses, etc. Do you have that setup to block anything or is everything wide open?

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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Baseadmin
Contributor
Contributor
Everything is wide open so no restrictions.
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Baseadmin
Contributor
Contributor

I will change the coding and then come back to update you on the outcome.

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Baseadmin
Contributor
Contributor

I am still unable to process PayPal payments through my website, I don't understand what is going on here. I have tried every which way possible to fix the issue but with no success.

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angelleye
Advisor
Advisor
What is the URL of a page where your button is showing up now?

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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Baseadmin
Contributor
Contributor
I use dynamic buttons and the payment url is http://base-dating.co.uk/users_payments
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angelleye
Advisor
Advisor
I can't see that because it's behind a login. If you're building the dynamic buttons and you're having issues then the button code may not be getting generated properly. Need to see a sample of what's actually getting output in the HTML.

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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Baseadmin
Contributor
Contributor
My developer has said they send the code through this form <form method="post" name="send_form" id="send_form" action="https://www.paypal.com/cgi-bin/webscr"><input type="hidden" name="business" value="#accountID#"><input type="hidden" name="amount" value="1"><input type="hidden" name="currency_code" value="GBP"><input type="hidden" name="charset" value="utf-8"><input type="hidden" name="custom" value="77"><input type="hidden" name="test_ipn" value="0"><input type="hidden" name="rm" value="2"><input type="hidden" name="return" value="http://base-dating.co.uk/"><input type="hidden" name="notify_url" value="http://base-dating.co.uk/payments/responce/paypal"><input type="hidden" name="cancel_return" value="http://base-dating.co.uk/"><input type="hidden" name="cmd" value="_xclick"><input type="hidden" name="item_name" value="Add funds to account"></form>&lt;script&gt;document.getElementById("send_form").submit();&lt;/script&gt;
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