Subscribe button text field not passed to notifications

Andiroo
Contributor
Contributor

I have created subscribe buttons with additional text fields, but the text data is not passed to the notification email, or indeed anywhere that I can see. What is supposed to happen, and why is this not included on the emails?

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2 REPLIES 2

sdkarate
New Community Member

are you using the new subscription plan method  or the subscribe buttons?   i have it working with a drop down and text field on the subscribe buttons  but ot does not send the info th the emails only when you dive deep into the subscription details.

 

i can not figure out how to add user fields into the new subscription plans method.

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Andiroo
Contributor
Contributor

Hi - it is the subscription buttons I am using, and yes I later discovered that the info is passed into the transaction details but cannot be passed to the emails, alas. I have not explored the subscription plan I'm afraid, so cannot help with that. Thanks for your response.

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