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Sorry — your last action could not be completed Donation button

New Community Member
Posted on



I've installed a custom button on my WP site, and inserted the URL link after creating a donation PayPal button.


This situation is as weird as it seems.
First step: insert URL in the custom button on my WP site.

Second step: click the button - nice, it works!

Third step: send it to a friend for tests - hey, pal, doesn't work; i get the message " Sorry - your..."

Fourth step: go to sleep, wake up next day, random click the button - ok, it works?!

Fifth step: send it to another friend for tests - yo, not working...

Sixth step: find solutions on the great internet - no solution.

It seems everybody who faced this issue has spent several days with the support and some of them just abandoned the thing.


Can anybody express their opinion on this? What is it? Why this happens and how should I solve it?


Kind regards,



Sorry — your last action could not be completed Donation button

PayPal Employee

Hi @WordVisionRO,

Thank you for contacting PayPal community.

We apologize for any inconvenience.

I request to please follow below steps to get the correct donate button "Shareable URL" generated by PayPal and which will be active forever.

Login >> click on "All tools" >> Integrate PayPal >> PayPal buttons >> select button type >> go through all 4 steps again >> You will find a "Shareable URL" section, please use this URL on your App/website with the help of your website developer.


Login >> go to direct link "" >> follow the above steps

Sample URL :**********&source=url

Once you update the PayPal generated "Shareable URL" on your website, payments/donations will be processed without any issues.

Thank you so much for your patience and understanding.

PayPal, Inc.




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