Sorry, we can’t complete your purchase at this time (Paypal Plus DE)

AAverin
Contributor
Contributor

I have Paypal Plus Germany custom integration on my website.

A customer have tried to purchase with a credit card without Paypal account and got a message "Sorry, we can’t complete your purchase at this time. Please go back to the merchant and try using a different payment method".

Where can I see why the transaction was refused by Paypal? How can I find the reason and fix this for all future customers?

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