Shopify Discount Code Not Applying On PayPal Checkout

mantonelli3000
New Community Member

Hi all, my Shopify store has been up and running for about a year with PayPal payments working at checkout and has never experienced this problem. 

 

For the past 2 weeks customers using PayPal at checkout have been applying their discount codes however are getting charged the full price when the transaction is completing. As I said, we previously never had this issue with PayPal (or any other payment method previously) and I don't believe changes have been made recently that would affect this. 

 

I have seen Shopify community threads to disable dynamic checkouts but I want to resolve this, not hide it. As this was never a problem previously, has there been any new changes or updates to how this works?

 

Just wondering if anyone can assist us with this as its already affected many of our customers in the past few days.

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