Shipping charges: A flat rate applies to my books. How do I stop that for my online programs?

Ozprey64
Contributor
Contributor

I sell literacy books with flat rate postage and also sell similar online programs. Shipping charges the flat rate on online purchases where there is no shipping cost. How do I change the shipping rate to $zero for online purchases?

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Good day @Ozprey64,

 

Thank you for posting to the PayPal community.

 

We recommend merchants to integrate our latest PayPal Checkout (Smart button) product.

Guide link : https://developer.paypal.com/docs/checkout/standard/ 

Please follow the below steps via your PayPal account. 

Login PayPal.com >> click on "settings icon" >> go to "Account settings" >> Website payments >> PayPal buttons >> select "Smart Buttons" button type >> fill all the required details >> copy & paste the button code on your website with the help of your website developer. 

(Or)

Login PayPal.com >> go to direct link "https://www.paypal.com/buttons/" >> follow the above steps

 

Important : Merchants should handle their internal website REST API requests and pass the appropriate "Shipping tax" amount value to PayPal system, so that respective "tax" will be charged from the customer/buyer. 

 

Please contact your website developer or the eCommerce support to refer the below guide links and pass the tax value to PayPal system. 

 

https://developer.paypal.com/docs/api/orders/v2/#orders_create!path=purchase_units/amount/breakdown&... 

 

https://developer.paypal.com/docs/api/orders/v2/#orders_create!path=purchase_units/amount&t=request

 

item_total
object

The subtotal for all items. Required if the request includes purchase_units[].items[].unit_amount. Must equal the sum of (items[].unit_amount * items[].quantity) for all items. item_total.value can not be a negative number.

shipping
object

The shipping fee for all items within a given purchase_unit. shipping.value can not be a negative number.

handling
object

The handling fee for all items within a given purchase_unit. handling.value can not be a negative number.

 

If your still facing any issues, please create a MTS ticket via -  https://www.paypal-support.com/s/?language=en_US with the detail information and error details.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

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