Return to Merchant error

shobhitdua
Contributor
Contributor

Hello,

I integrated paypal express checkout with my shopify account, but when I try checking out it says return to merchant and directs me back to the website.
Also, pay as a guest option isn't there, it first asks to log into paypal.
Have a glance at the attached images.
Please Help ASAP
It's very important for me.
Thank you
 
Screen Shot 2018-01-17 at 9.03.58 PM.pngScreen Shot 2018-01-17 at 9.03.26 PM.pngScreen Shot 2018-01-17 at 9.03.02 PM.png
 
Login to Me Too
10 REPLIES 10

MTS_Ciaran
Moderator
Moderator

Issue here looks to be the currency, you're passing USD, but for India domestic it needs to be INR. 

Login to Me Too

spectrahut
Contributor
Contributor

I am facing the same issue.

I am using Woocommerce with woocommerce paypal express plugin.

when I select to log in the paypal account I see "return to merchant" and when I use pay via the card I see session expired try again page.

When I tried a paypal partner company Angell EYE   in woocommerce, I saw the same error but when I contacted Angell EYE  guys they added their sandbox API details in my woocommerce and with that I was able to complete my order process. But again when I entered my API details its showing the two different issues:

When paypal login >> it shows>> "RETURN TO MERCHANT"

When use card >> It shows>> "Session expired please try again (old paypal page)"

 

Check the screenshot.

https://prnt.sc/i4ikhw
http://prntscr.com/i4il9p
http://prntscr.com/i4ilgj
http://prntscr.com/i4ilo8

 

Any solution.

 

Login to Me Too

kishan1234
Contributor
Contributor

Hello,

 

 

I had a account for more than 2 years paypal closed it down because they thought i was under 18 when i wasnt 

so I was able to call them and make new account 

IT HAS BEEN 2 WEEKS I Keep getting this error 
I cant Buy anything and i"m loosing money 

I Have called paypal multiple times i waited 24 hr 
i waited 48 hr to let the system reset But whenever i call thry keep saying our "potato system flags it"
I dont have anymore paitence 
I even upgraded to buisness account but nothing as soon as i login during a purchase i get hit with return to merchant 

I tried target, walmart, adidas, nike, etc 
I NEED SERIOS HELPPP  @MTS_Ciaran @PayPal_Ben @PayPal_BJ @PayPal_Liz

Login to Me Too

MTS_Ciaran
Moderator
Moderator

@kishan1234 - Can you post the URL from the error page you are getting and we can take a look on our side to see what's driving this problem. 

Login to Me Too

MTS_Ciaran
Moderator
Moderator

Seems one of my colleagues picked up your ticket and sent over an answer, the issue looks to be related to the country, DR of Congo is not supported for receive payments. 

Login to Me Too

kishan1234
Contributor
Contributor

DR of Congo ?? please explain Thanks

Login to Me Too

Mobifactory
Contributor
Contributor

Hi,

 

Is the issue resolved because even we are facing the same issue. 

did not get any solution for it even after raising the ticket.

Login to Me Too

Abaalthani
Contributor
Contributor
Hello I have had this issue a lot lately and I am not able to buy the things I want https://www.paypal.com/webapps/hermes?token=8FA197289Y2667609&useraction=commit&rm=1&mfid=1544896555...
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.