Help, new to PayPal Business, seeking information to determine if PayPal payment option on our website is worth pursuing.
History: Well established small family owned niche website (20+ years), in the retail sale of rare vintage collectible antiques (1800's -1950's) only, over 15k unique collectibles in stock (collectible range between $35 - $8,000), 30 Days No questions Asked Full Refund Return Policy, less the 10 Chargebacks since "inception" (no easy feat in the world of online collectibles).
PayPal Initial Period Hold Thresholds:
Q.1. The sale of one collectible (e.g.: one graded gold coin $3,500) can trigger a Hold due to initial low Threshold placed by PayPal on said and/or all subsequent PayPal transactions, any suggestions how to over come this issue?
Q.2. How long would it take to overcome Hold/Threshold issues?
Q.3. What is the most efficient method of reconciling PayPal transactions since net bank deposits do not match website gross sales?
Q.4. Is there a method to provide PayPal transaction information with net bank deposits to facilitate reconciliation (e.g.: website order number, etc.)?
Q.5. Does a method exists to feed PayPal shipping tracking number without doing so manually?
Q.6. Current order scenario suggestions?
- Order placed for a high priced collectible
- Triggered Hold due to PayPal Threshold
- Order cancelled by us within 24 hrs after being placed due to human inventory error (its happens when you sell over 15k unique collectibles)
- Order cancellation automatically triggered refund ACH transaction debit directly from business checking account for an order that was never paid.
- Order monies on Hold twenty-one (21) days, and we never got paid to begin with.
- Any suggestions?
Thank you!
