Problem with Paypal Checkout Standard pre-integrated on my Jimdo Site

AdrianoPisu
New Community Member
Hi I have a problem with Paypal Checkout Standard pre-integrated on my Jimdo site, Customers complain about the problem of Payment with Guest mode using Accounts or Cards, followed by the following "Unfortunately there was a problem. Try again". What could it be? Thanks in Advance.
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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Good day @AdrianoPisu,

 

Thank you for posting to the PayPal community.

 

Could you please request the customer/buyer to cross check their funding source and try again using a valid details.

 

Please process a test payment via card which is not linked to your PayPal account. Since, merchant can't process self payments.

 

If your still facing issues, please create a MTS ticket via -  https://www.paypal-support.com/s/?language=en_US with the detail information and error details.

 

PayPal status page guide link -https://www.paypal-status.com/history/production

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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