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Pending Partner Onboarding Transactions issue with some e-commerce platforms

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Gdauphin
PayPal Employee
Posted on

PayPal has noticed through reports from a very small number of e-commerce platforms and shopping carts offering PayPal that some Merchants signing up or linking their existing PayPal account via the providers platform, may have had some transactions remain “Pending Partner Onboarding” even after the Merchant has successfully provided all additional business information requested by PayPal.

 

PayPal has implemented a fix for this issue, and previously pending eligible transactions are being released automatically.

 

This issue only impacted a small number of e-commerce platforms and is not related to the providers implementation of PayPal.

 

Transactions held pending for other reasons are not applicable to this issue. 

5 REPLIES 5

Pending Partner Onboarding Transactions issue with some e-commerce platforms

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Starhip002
New Community Member
I have deposited 3 $ while I successfully reported and my friend's account has not received money yet

Pending Partner Onboarding Transactions issue with some e-commerce platforms

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Chanel0625
New Community Member
I am new to this and I’m wondering why a payment that says has already been deposit is still pending how long is it gonna be pending for In Canada the person cancel it Well it is still pending

Pending Partner Onboarding Transactions issue with some e-commerce platforms

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Hr_83
Contributor
I have received the completion information from 1 add game. But why my paypal and gmail accounts still have no notification. I am in Vietnam. Hope for a help

Pending Partner Onboarding Transactions issue with some e-commerce platforms

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ghayth7a4q47d
Member
May-13-2021 09:59 PM

Pending Partner Onboarding Transactions issue with some e-commerce platforms

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kyawzinlwin
Contributor
I have aggree rule

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