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Paypal won't give me my money back is that a scam

Posted on
Since February 27 till now I didn't get my money back from PayPal for the transaction that has been canceled from Ebay the same day PayPal debited the amount of 1430$ And till now they won't refund me back I message them more then ten times with no response also my case was closed an my favor and I didn't get a notice by email how could I resolve this stressful situation with this pandemic and I can't call him

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