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Paypal checkout without credit card option

Member

Paypal checkout without credit card option

Hi there.

I am working on a wordpress website with woocommerce and I am using Paypal checkout as payment system.

On laptop when I get connected to Paypal I have been offered the option to pay with paypal account or credit card.

On smartphone I don't have the credit card option anymore ?!

Any idea ?

Thanks a lot.

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3 REPLIES
Moderator

Re: Paypal checkout without credit card option

Hi @Pat018,

 

It's possible that your network IP address on your smart phone is from a different country in which PayPal does not offer guest checkout- this could be one causation as to why you see the option on your desktop but not your phone. Otherwise, what is your website URL? I can do a quick test to see if I can replicate the issue.

 

Thanks,

 

Carlos

Member

Re: Paypal checkout without credit card option

thank you @MTS_Carlos .

The website is in France my laptop ad my phone too.

The URL is https://instantmax.net/photo-ski/esf/fleche/.

Moderator

Re: Paypal checkout without credit card option

Hi @Pat018,

 

Thank you for providing the additional information. I also was able to replicate what you are stating. In order to acquire specific information regarding the reasoning as to why guest checkout is not available on mobile but it is on desktop, please file a request directly at https://www.paypal-techsupport.com. We will definitely get you the answers you are seeking!

 

Thanks,

 

Carlos