Paypal button issue - links to sandbox login only

sarakfoundation
Contributor
Contributor

We have an existing Paypal button set up on our non-profit's website and both me and the developers are having trouble going live after testing the sandbox account. The link in the website takes us to a sandbox only URL so we cannot log in to personal Paypal accounts to start accepting donations. Any tips? 

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1 ACCEPTED SOLUTION

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Gabriel_PP
Moderator
Moderator

Hi @sarakfoundation 

Thanks for using our community forum,

I see, apologies.

Would you mind providing me the steps to reproduce the issue?

Thanks,

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Solved

Gabriel_PP
Moderator
Moderator

Hi @sarakfoundation 

Thanks for using our community forum,

I see, apologies.

Would you mind providing me the steps to reproduce the issue?

Thanks,

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sarakfoundation
Contributor
Contributor
Hi Gabriel. Our developers were able to figure it out. It had something to do with the website link. Thanks though!
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Gabriel_PP
Moderator
Moderator

Hi @sarakfoundation 

Thanks for taking the time to confirm resolution,

I am glad to hear that you were able to get this sorted.

 

Apologies for the delay,

Thanks,

 

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