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Paypal Express Checkout not processing customer payments... please help!

Posted on

Hello everyone


I desperately need some help please.


I have a shopify e-commerce website and would like to use paypal express checkout as my only payment gateway. I have had good traffic and it seems like I've had quite a few customers reach the payment page (based on Google Analytics) but haven't had any sales yet. I thought this was quite odd so I decided to set up another paypal account to test the gateway. When I tried to make a purchase, the error below appeared which makes me think paypal isn't working. I just followed shopify's instructions to set it up (


Please can someone assist me, I am spending alot on marketing but seem to be missing out on potential sales. My website is


Thanks for the assistance, I really appreciate it.




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