Payments

donnadyal280
Contributor
Contributor
How do I get my payment off hold? My husband sent me $50 it shows on hold in my account but doesn’t show at all in his?
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1 REPLY 1

PneumaPsyche
PayPal Employee
PayPal Employee

Good day to you @donnadyal280 ,

 

I am sorry you've had to deal with this.

If your husband sent you a payment for goods and services, there's a big chance that your money will be placed on hold.

The system recognizes you as a seller and the money you received is a payment for an item.

Your husband needs to confirm this transaction has been completed by logging in to his PayPal account on the web browser.

Please refer to this link How do I confirm receipt of an item.

 

For more information about the payment hold please check the link below.

Why is my payment on hold? 

 

If you need assistance please don't hesitate to contact us via social media:

Facebook (US): https://www.facebook.com/PayPal/

Facebook (Worldwide): https://www.facebook.com/paypal

Twitter (US): @AskPayPal

 

I hope this helps.

We really appreciate your patience.

Keep safe.

 

*** Please leave Kudos / Solution if I have helped you. ***

 
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