PayPal Buttons page does not show buttons. Blank page!

Bobf
Contributor
Contributor

When I try to access the PayPal Buttons page in my account All I see is a blank page. Hane tried different browsers, cleared cache etc. Still a blank page. Someone please help as I cannot modify existing buttons or add new!

 

Thanks

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6 REPLIES 6

MTS_Chiranjeevi
Moderator
Moderator

Good day @Bobf,

 

Thank you for posting to the PayPal community.

 

Can you please clearing your web browser cache/cookies and follow the below steps via your PayPal Business account.

Login PayPal.com >> Hover on your name at the top right corner >> go to "Account settings" >> Website payments >> PayPal buttons >> select button type >> fill in required details >> use the HTML code on your website.

(Or)

Login PayPal.com >> go to direct link "https://www.paypal.com/buttons/" >> follow the above steps.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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guitrldy
New Community Member

I have this exact same issue.

 

I followed the steps posted but it's not changing anything.

 

I've tried this page on Chrome and Edge and it's always blank: https://www.paypal.com/buttons/

 

Help!

Lisa W.

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Bobf
Contributor
Contributor

Hi Lisa.

 

You are right none, and I mean none of the suggestions worked. I even got my web developer involved but he could not find a solution from a web perspective. So, it had to be a PayPal problem. I found that I could only access the buttons page by using the following URL paypal.com/uk/business. But then I found out that the button code would not work! So, had to delete all buttons and start again. This appeared to have solved the problem.
Hope this helps

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Temp20230927A
Contributor
Contributor

Have tried everything you have said and many other things as well but nothing works has to be a Paypal problem please resolve urgently our business suffering badly

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Jeff211
New Community Member

Same problem here.
Login from another computer still the same.

 

The problem occurs after I create 3 Smart Button and proceed to create 3 Smart Subscribe. Then I go back to "View your saved buttons" and from the list of buttons, I open one of the buttons, no matter I clicking Edit or Copy Code, the system takes me to the page /button/code/ and display "page not found"

 

The only working option is "Delete", but sadly, after I deleted all buttons and clicking "... NEW FEATURES Smart Buttons ..." proceed to create new button, the system keep redirect me to  https://developer.paypal.com/docs/checkout/standard/integrate/

 

I have no way to create a smart button now.

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bpwebguy90
Contributor
Contributor

I have a similar problem, but not exactly.  I have the HTML paypal button div container and it will show all 4 buttons on desktop, laptop, tablet and other devices, and older phones, but the newer phones will not show the Venmo button. I'm perplexed on this!

 

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