New to the community? Welcome! Please read our Community Rules and Guidelines
Pay, shop, and do even more on the PayPal appGet the App
Thank you for contacting PayPal community.
We apologize for any inconvenience.
Unfortunately, we don't have account level access.
I request to check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.
©1999-2022 PayPal, Inc. All rights reserved.