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I have created a basic "Buy now" button for my website. When I test the link I get to the payment page but there is no indication as to what the purchaser is buying. The amount is shown at the time of the form but that's it, no description of the product that is being purchased.
Any help appreciated.
Can you provide an example of the button code or a link to web page that has the code ? Would need to test and see the results. One tip, when testing button code, you should refresh your web browser by deleting the cookies, temp files, history, cache etc., then close the browser, reopen it and try the code. Cookies and temp files can cause unexpected results when testing and making changes to the code. (We're assuming you used the online button creator to generate the code and you did include the item name info.) As another option, if you're not comfortable with posting the code or a link, then you may want to contact Tech Support for assistance.
Here is the code:
<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_top">
<input type="hidden" name="cmd" value="_xclick">
<input type="hidden" name="business" value="2V9VRLD4T969S">
<input type="hidden" name="lc" value="GB">
<input type="hidden" name="item_name" value="Standard Flood Alarm">
<input type="hidden" name="item_number" value="FA2C">
<input type="hidden" name="amount" value="59.95">
<input type="hidden" name="currency_code" value="GBP">
<input type="hidden" name="button_subtype" value="services">
<input type="hidden" name="bn" value="PP-BuyNowBF:btn_buynowCC_LG.gif:NonHosted">
<input type="image" src="https://www.paypalobjects.com/en_US/GB/i/btn/btn_buynowCC_LG.gif" border="0" name="submit" alt="PayPal – The safer, easier way to pay online!">
<img alt="" border="0" src="https://www.paypalobjects.com/en_GB/i/scr/pixel.gif" width="1" height="1">
As you can see, the Item name is "Standard Flood Alarm". This does not appear anywhere on the Paypal Pay form.
Thanks for posting the code and the link. I'm seeing the details you code is sending. On the first Checkout Screen, there's no details as you have to click on the "Pay with Debit or Credit Card" or login to your PayPal Account, which is normal for a Buy Now item button. On the next page, you'll just see the item price at the top but, if you click on the down arrow you'll see the item name details "Standard Flood Alarm" and if you click "more", you'll see the item number. From what I can see, you're item button code is working as intended.