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No guest checkout option available

Contributor

No guest checkout option available

Hi,

 

I have set a "PayPal account optional - ON" in my account setting.

However, customers are still being forced to Login or Create an account at checkout.

I have tried to clear the browser cache and tried from other computers but still the same.

Can anyone please advise?

 

PayPal Screenshot.PNG

 

Thank you.

1 REPLY 1
PayPal Employee

Re: No guest checkout option available

Hi @gespl,

 

Thank you for contacting PayPal community.

 

Our sincere apologies for any inconvenience caused.

 

If you(i.e merchant) have implemented PayPal Express checkout integration, you can try (https://developer.paypal.com/docs/classic/express-checkout/ec-initiate-payment/) on your website.

I request to please contact your website developer (or) third-party shopping cart provider to pass the variables "SOLUTIONTYPE=Sole" and "LANDINGPAGE=BILLING" in the SetExpressCheckout API call to make sure guest checkout is offered as often as possible. 


Unfortunately, Guest payment checkout(i.e payment via credit/debit) is not applicable for all users. It's important to remember that guest checkout is not guaranteed for every transaction. PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available.

This is intended behavior of the product. Customer/buyer need to create PayPal account to process the payment.

 

Thank you for your patience and understanding.

 

Sincerely,

Chiranjeevi

PayPal, Inc.

 

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