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I'm just setting up to sell limited products on my website using the Payment Cart. I have three key questions:
1. When I send an order status to the customer the Transaction I.D in their email doesn't match the I.D in my PayPal Transaction!
2. On the buyers' notification there is a Receipt Number; but there is no Transaction I.D; is there a way of including the Transaction I.D in order to be able to cross reference?
3. I there a way of receiving SMS notifications when a purchase is made; it would appear that the only method is email?
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Hi SteveGaskin, I will reply your questions below:
1) The transactions ID are different as one is from the buyer side and the other is from seller side, your side. This is because the buyer need to see a transaction ID that "moved" an amount while you will see a transaction ID that "received" an amount.
2) The email notification from PayPal, on the buyer side, will include a transaction ID. IF it is an email notification from your eCommerce then it will follow other logics. You can eventually double check with Customer Service.
3) For this options I would suggest as well contacting PayPal Customer Service as I believe there should be something for that but not 100% sure. Customer Service can help on this point.
Thanks
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Hi SteveGaskin, I will reply your questions below:
1) The transactions ID are different as one is from the buyer side and the other is from seller side, your side. This is because the buyer need to see a transaction ID that "moved" an amount while you will see a transaction ID that "received" an amount.
2) The email notification from PayPal, on the buyer side, will include a transaction ID. IF it is an email notification from your eCommerce then it will follow other logics. You can eventually double check with Customer Service.
3) For this options I would suggest as well contacting PayPal Customer Service as I believe there should be something for that but not 100% sure. Customer Service can help on this point.
Thanks
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