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Richard-Jong
New Community Member
Posted on

Dear Madam or Sir,

I'm Sambatrath CHHAY, from Cambodia. On 20 Oct, I paid to a wrong email address. After about 5 minutes, I noticed that it was a wrong email. Then I immediately cancelled that payment. It was shown cancel payment was made successfully. However, I didn't see the money back into my Paypal account nor my Bank account. In this case, I would like to know if it needs some days to return me back the money? 

1 REPLY 1

Mr.

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MTS_Christina
Moderator

Hello @Richard-Jong,

 

You'll find that we have information in our Help Center that gives guidance as to the amount of time it takes to receive funds from a canceled payment. If you find that your PayPal doesn't reflect the funds back into your PayPal account in the time described in the article, please Contact Us to research. 

 

Thanks,

Christina 

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