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Missing refund

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Richard666
New Community Member
Posted on
I have had an email to say that the return has been credited to my account. Now its been 2 days since I had the email, and no payment has turned up. I have messaged PayPal almost 24hours ago and have had no reply at all. Any idea how I can contact them. I have tried the fone number but don't seem to have credit for it. I am screaming in frustration.
1 REPLY 1

Missing refund

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Chiranjeevi_L
PayPal Employee

Hi @Richard666,

 

Thank you for contacting PayPal community.

 

Our sincere apologies for the inconvenience caused.

 

Unfortunately, we don't have account level access to release/issue refund.

 

I request to please refer the detailed guide link.

 

Guide link for reference.

 

Sincerely,

Chiranjeevi

PayPal, Inc.

 

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