Missing refund

New Community Member
I have had an email to say that the return has been credited to my account. Now its been 2 days since I had the email, and no payment has turned up. I have messaged PayPal almost 24hours ago and have had no reply at all. Any idea how I can contact them. I have tried the fone number but don't seem to have credit for it. I am screaming in frustration.
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PayPal Employee
PayPal Employee

Hi @Richard666,


Thank you for contacting PayPal community.


Our sincere apologies for the inconvenience caused.


Unfortunately, we don't have account level access to release/issue refund.


I request to please refer the detailed guide link.


Guide link for reference.




PayPal, Inc.


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