Missing refund
Richard666
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jun-09-2020
12:50 AM
I have had an email to say that the return has been credited to my account. Now its been 2 days since I had the email, and no payment has turned up. I have messaged PayPal almost 24hours ago and have had no reply at all. Any idea how I can contact them. I have tried the fone number but don't seem to have credit for it. I am screaming in frustration.
1 REPLY 1
MTS_Chiranjeevi
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jun-10-2020
01:26 AM
Hi @Richard666,
Thank you for contacting PayPal community.
Our sincere apologies for the inconvenience caused.
Unfortunately, we don't have account level access to release/issue refund.
I request to please refer the detailed guide link.
Guide link for reference.
Sincerely,
Chiranjeevi
PayPal, Inc.
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Country is some times not added to the CSV report in PayPal Reporting
- Inquiry About Refund Processing Time in REST APIs
- PayPal integration with Next, Lambda and API Gateway - 400 Invalid Request in Sandbox Environment
- Intermittent error when refunding: [L_LONGMESSAGE0] = Security header is not valid in NVP/SOAP APIs
- I can't set Shipping Calculations for a Buy now Button - there's no option in my profile? in Braintree Client-side Integration (JS, iOS, Android SDKs)