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Missing Money

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shenley409
New Community Member
Posted on

I received $75, saw it in my account but now it's not there.  What happened to it?  I didn't transfer it to my bank.  I see the transaction where the $75 was received but is showing a $0 balance.

1 REPLY 1

Missing Money

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Chiranjeevi_L
PayPal Employee

Hi @shenley409,

 

Thank you for contacting PayPal community.

 

We completely understand the trouble and apologize for any inconvenience.

 

Unfortunately, we don't have account level access.

 

I request to please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.

 

Sincerely,

Chiranjeevi

PayPal, Inc.

 

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