Missing Money

shenley409
New Community Member

I received $75, saw it in my account but now it's not there.  What happened to it?  I didn't transfer it to my bank.  I see the transaction where the $75 was received but is showing a $0 balance.

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Hi @shenley409,

 

Thank you for contacting PayPal community.

 

We completely understand the trouble and apologize for any inconvenience.

 

Unfortunately, we don't have account level access.

 

I request to please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.

 

Sincerely,

Chiranjeevi

PayPal, Inc.

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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