Good day @KaterinkaSuomi,
Thank you for contacting PayPal community.
Yes, you can able to handle the shipping address fields during PayPal checkout using parameter "NOSHIPPING".
I would suggest to please contact the support of eCommerce Linktree, to cross check your website payment request API calls and modify the value "NOSHIPPING to "1" in your payment calls. Since you have confirmed that your website doesn't ship any physical goods/products to the customers.
Once this settings is done, PayPal system will not show/provide the shipping address option to the customers and resolves the issue.
NOSHIPPING : Determines whether PayPal displays shipping address fields on the PayPal pages. For digital goods, this field is required, and you must set it to 1.
Value is:
• 0 — PayPal displays the shipping address on the PayPal pages.
• 1 — PayPal does not display shipping address fields and removes shipping information from the transaction.
• 2 — If you do not pass the shipping address, PayPal obtains it from the buyer's account profile.
Guide link for reference -
https://developer.paypal.com/docs/paypal-payments-standard/integration-guide/Appx-websitestandard-ht...
Note - This parameter will disable shipping address during PayPal checkout flow. Please use this parameter if your website doesn't ship any physical products to the customers/clients.
For REST API integration : Merchants can able to handle shipping address details using the "shipping_preference" field in the Orders API request call.
Please contact the support of third party eCommerce and pass the "NO_SHIPPING" value under "shipping_preference" in your Create Order API call "https://developer.paypal.com/docs/api/orders/v2/#orders_create".
Thank you so much for your patience and understanding.
Sincerely,
Chiranjeevi
PayPal, Inc.
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
