Jotform registration form using PayPal but some credit cards denied

[questions8]

Has anyone had credit cards denied when using PayPal via Jotform? Here is my form: https://form.jotform.com/220924953331151. Many of the registrants have no difficulty paying but some have had their cards denied. They are standard cards accepted elsewhere with no difficulty. I need help asap, please! Thanks!

[Chiranjeevi_L]

Good day @questions8,

Thank you for posting to the PayPal community.

Please refer the below guide link : 

https://www.paypal.com/us/cshelp/article/why-was-my-payment-declined-help419#:~:text=If%20your%20pay.... 

I would suggest to please process a test payment via card which is not linked to your PayPal account. Since, merchant can't process self payments.

If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

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