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Items keep disappearing from cart

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darstecai
Contributor
Posted on

My customers are adding items to the shopping cart but the shopping cart keeps deleting previously added items.  Customer can only keep one item in the shopping cart at a time.  Anyone else having this issue today?

2 REPLIES 2

Items keep disappearing from cart

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Monster2010
Contributor

I've had the same problem off and on for a week. Yesterday it became constant and is still not working. My support ticket has not been answered yet.

Items keep disappearing from cart

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darstecai
Contributor

I spoke to someone at PayPal and they said they had to refresh my account in order for this issue to stop happening.  My customers can now add items to the cart without them disappearing.  The person that I spoke to had a last name of Benedict but their nick name was "Ben". Hope this helps. 

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