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Issue with prestashop PayPal module

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temp201811283u
New Community Member
Posted on

Hi,

i use official paypal module for prestashop. Mano Times i recive payment but the customer can’t return on mi site to’ complete the order.

so i have payments but not orders. How i can solve the problem? Thanks for help.

1 REPLY 1

Issue with prestashop PayPal module

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MTS_Jennifer
Moderator

This issue can be caused by multiple settings including having  the Sandbox (test) Turned on in your plugin.

Here is a 3rd Party Website (not created by PayPal) that has a listing of the most common PrestaShop issues with the PayPal integration.

https://www.presto-changeo.com/content/10-fixing-paypal-problems

 

You may need to turn on Instant Payment Notifications in your PayPal Account.

Here is the information that Prestashop has on the Instant Payment Notification URL:

https://www.prestashop.com/forums/topic/102759-what-is-the-prestashop-paypal-instant-payment-notific...

 

Here are the steps to turning on Instant Payment Notifications in your PayPal Account (Notifies Prestashop when an order is complete)

Infocenter

Here are the general integration instructions for PayPal and Prestashop:

https://www.paypal.com/us/selfhelp/article/how-do-i-integrate-paypal-payments-standard-with-prestash...

 

Thank you,

Jennifer

 

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