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Invoice Logo

New Community Member

Invoice Logo

Customers are not seeing my logo when I send an invoice. When they go to pay for service they are seeing another companies logo! It was put on there many months ago as a test and it won't come off. I need this off now and no one from paypal has been able to help me. I am now snail mailing this SOS to anyone that can help. I have resorted to IRC chat forums...great!

1 REPLY 1
Moderator

Re: Invoice Logo

Hello, my name is Brian with PayPal Technical Support.   I can understand the frustration you are having with your invoice logo.   Due to the nature of this issue it would be recommend you submit a ticket to our Technical Support at https://www.paypal-techsupport.com so that we may assist you directly.