In sandbox mode, I get "Please return to the merchant and choose another way to pay."

mikeoneone
Member
Member

I am testing in sandbox mode and can make a payment, but at the end of the process, I get the message: "Please return to the merchant and choose another way to pay."

 

I have tried the following:

1. Created new sandbox business account

2. Created new sandbox personal account

3. Pay using credit card, bank account and paypal balance.

 

Nothing seems to work. I find other posts with this same error, but no solution.

 

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Good day @mikeoneone,

 

Thank you for posting to the PayPal community.

 

Could you please try now by creating a new Personal type sandbox account and make sure that you have created PayPal button via Business type PayPal sandbox account. 

 

https://developer.paypal.com/tools/sandbox/accounts/#link-createandmanagesandboxaccounts 

 

If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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