IPN is not updating or still for review in paypal since last year

kim029
Contributor
Contributor

We are using Magento 2 platform and have transactions in the IPN that is not updating or still for review in paypal. Anyone have an idea why it's been halted since last years? I can provide the transaction IDs for reference.

 

For additional note: the case is only isolated, some order refund is working. Only for thses 2 transaction IDs are still for review since last year.

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