I need to accept credit card payment from my on-line booking form

Hoplaco
Contributor
Contributor

I have a Simfatic Form integrated in my website - on Submit it goes to PayPal but clients are then asked for there paypal account or to create one, this is costing me business, I am not very good at computer stuff and need a simple stap by step guide to set up creadit card paymants from this form.

 

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3 REPLIES 3

MTS_Chiranjeevi
Moderator
Moderator

Good day @Hoplaco,

 

Thank you for posting to the PayPal community.

 

Guest payment checkout(i.e payment via credit/debit without PayPal account) feature is not available for all Customers/Buyers. 

It's important to remember that guest checkout is not guaranteed for every transaction.

To receive guest checkout payments :

Enable the PayPal Account Optional option in your account settings.

Login PayPal.com >> Settings >> Account settings >> Website payments >> Website preferences >> PayPal Account Optional >> toggle "yes" .

If you have integrated legacy PayPal Express Checkout product, please contact your website developer (or) support of your third-party platform eCommerce to pass the variables "SOLUTIONTYPE=Soleand "LANDINGPAGE=BILLING" in the SetExpressCheckout payment API request call to make sure guest checkout is offered as often as possible.

Guide links - https://developer.paypal.com/api/nvp-soap/set-express-checkout-nvp/

 

PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available.

Yes, this is intended behaviour of the product. Customer/buyer need to create PayPal account to process the payment.

 

If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US with the detail information and error details. 

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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Hoplaco
Contributor
Contributor

I have logged into PayPal I have a business account, but can't see any settings link.
This is very confusing I can't find any options that match my situation.
this all worked perfectly before the pandemic, but my business was shut down from 2020 until recently> I built a complete new website but kept the original Booking forms as they worked perfectly. 
Something has changed. as I'm getting over 1,000 visitors a month to my site, my forms are being submitted, but I am not getting any business.

 

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MTS_Chiranjeevi
Moderator
Moderator

@Hoplaco,

 

Login PayPal.com >> click on "Settings" icon >> Account settings >> Website payments >> Website preferences >> PayPal Account Optional >> toggle "yes" .

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