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I have a Simfatic Form integrated in my website - on Submit it goes to PayPal but clients are then asked for there paypal account or to create one, this is costing me business, I am not very good at computer stuff and need a simple stap by step guide to set up creadit card paymants from this form.
Good day @Hoplaco,
Thank you for posting to the PayPal community.
Guest payment checkout(i.e payment via credit/debit without PayPal account) feature is not available for all Customers/Buyers.
It's important to remember that guest checkout is not guaranteed for every transaction.
To receive guest checkout payments :
Enable the PayPal Account Optional option in your account settings.
Login PayPal.com >> Settings >> Account settings >> Website payments >> Website preferences >> PayPal Account Optional >> toggle "yes" .
If you have integrated legacy PayPal Express Checkout product, please contact your website developer (or) support of your third-party platform eCommerce to pass the variables "SOLUTIONTYPE=Sole" and "LANDINGPAGE=BILLING" in the SetExpressCheckout payment API request call to make sure guest checkout is offered as often as possible.
Guide links - https://developer.paypal.com/api/nvp-soap/set-express-checkout-nvp/
PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available.
Yes, this is intended behaviour of the product. Customer/buyer need to create PayPal account to process the payment.
If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US with the detail information and error details.
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
I have logged into PayPal I have a business account, but can't see any settings link.
This is very confusing I can't find any options that match my situation.
this all worked perfectly before the pandemic, but my business was shut down from 2020 until recently> I built a complete new website but kept the original Booking forms as they worked perfectly.
Something has changed. as I'm getting over 1,000 visitors a month to my site, my forms are being submitted, but I am not getting any business.
Login PayPal.com >> click on "Settings" icon >> Account settings >> Website payments >> Website preferences >> PayPal Account Optional >> toggle "yes" .
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